Get beyond muscle, bone, and joint pain with OrthoPass

OrthoPass is your complete partner for orthopedic care, guidance, and support. We work with the rest of your care team to get you answers, deliver care tailored just for you, and stand by every step of the way from pain to recovery.

Get a doctor in your back pocket. Start by having a telemedicine visit with an orthopedic specialist today.

Ready to get started? 
Schedule your visit today.

How it works

If you have new muscle, bone, or joint pain, need help with an ongoing condition, or would like additional guidance and support with your existing orthopedic care, OrthoPass is here to help. We’re 100% committed to your complete care and recovery.

1. You have a telemedicine visit.

Meet with an orthopedic clinician for a full assessment and diagnosis of your condition. Take your time—you have more than twice the typical time to spend with your provider in this appointment.

2. We discuss your options

Explore different options with your provider to find a plan that is right for you. Review your complete treatment plan together so you know exactly what to expect.

3. You get started on your treatment plan

Kick off your care with virtual services like digital physical therapy or in-person services such as physical therapy or imaging. Your OrthoPass care team will keep your plan updated as you move through so you always know what’s coming next.

4. We make visits easy

Get concierge service on scheduling appointments, preparing to get the most out of your visit, and dealing with the paperwork shuffle. Your provider will work closely with you to make sure you understand test results and will help you interpret medical advice.

5. Your PCP stays in the loop

We’ll update your PCP and other care team members on your progress so you don’t have to. Expect coordinated care every step of the way.

6. We guide you to recovery.

Whether you’re planning for shoulder surgery, trying to understand your knee pain, or looking for a recommendation on which doctor to choose, OrthoPass helps you recover from pain and injury and return to living your life.

Frequently asked questions

  • If your provider referred you to OrthoPass, you can click to schedule your first visit, or you can sit tight and a member of your OrthoPass care team will reach out within 24 hours.

  • When you register, you will choose to communicate via SMS text messages or email. You will receive a link via your selection on your phone or desktop computer that will open a video visit with your OrthoPass clinician just prior to the time of your scheduled appointment.

  • OrthoPass bills your insurance like any other provider. You may have copays or other charges, depending on your plan.

  • Please reach out to (203) 769-9243 with questions.

Brought to you by Icon Health

Icon Health is an orthopedic care provider and value based entity that empowers providers to deliver personalized, high-quality, and value-aligned orthopedic care to members.

Icon is a team of clinicians and value-based healthcare experts that partners with health plans, ACOs, and provider organizations to improve clinical outcomes and lower the total cost of orthopedic care for patients across the country. Icon is powered by the most up-to-date clinical knowledge, cutting edge data science, and a passion for making orthopedic care more efficient for providers and patients. Our proprietary products include OrthoPass, which gives patients and providers direct access to orthopedic expertise, and OrthoVBC, which allows organizations to partner effectively with best in class orthopedic providers.